Travel and Hospitality

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Travel and Hospitality

From extraordinary customer experiences to powerful platforms that drive business success, we know the travel and hospitality industry is constantly advancing. We identify opportunities for digital marketing optimization and innovation, including over-arching strategies and individual marketing tactics. We make sure that our clients have the best possible technology platform for their needs, one that is configured for maximum business impact, and that the web design matches the outstanding features of each location.

What We Do

Evaluate business objectives and processes: We evaluate and determine strategic objectives, the processes you execute against, and the types of customers you’re targeting.

Create a personalization test and timeline: Together, we create a plan to take maximize opportunities. The plan is structured to emphasize ROI and allows for flexibility and real-time change.

Implement data-driven tactics: Hedgehog works with you or your agency partner to execute and implement strategies to improve your business.

Evaluate the tactics for optimization: Hedgehog helps create a reporting structure for meaningful data, allowing you to make informed decisions based on solid data.

Iterate and Optimize: After the completion of the execution phase, we create future innovation and evaluation plans for continued and long-term success.

What Personalization Can Do
Align website messages  to correct users
Align website messages to correct users
Get the most out of PPC and SEO Activities
Get the most out of PPC and SEO Activities
Display Custom Travel Information and Data
Display Custom Travel Information and Data
Personalized Experiences Matching Interests
Personalized Experiences Matching Interests
Enhance User Journeys with Data-Driven Techniques
Enhance User Journeys with Data-Driven Techniques

Destination Hotels

With a portfolio that features 40 coast-to-coast properties, 20 renowned golf courses, 19 indigenous spas and 105 exceptional bars and restaurants, Destination Hotels needed a streamlined, customized website.

Using Sitecore, Hedgehog implemented custom CSS style sheets to emphasize the unique look and feel of each property along with performance improvements to boost customer experience. Read the full spotlight.